Robert Mullen
- Role
- Manager Business Intelligence and Analytics at Symphony Health
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Robert Mullen
Extensive background in Leadership, Architecture, IT Developer & Administration within…
Experience
Manager Business Intelligence and Analytics
Nov 2016 — Present
Performed role as a lead developer and manager, overseeing a team off shore Business Intelligence planners. They developed and maintained multimillion dollar deliverables for thousands of users, assisting pharmaceutical clients. • Directed teams in business rules and best practices for production ready deliverables. • Implemented documenting and testing procedures for all production deliverables. • Led the troubleshooting of software bugs and designed solution plans. • Directed several software upgrades, confirming that they had zero impact on production. • Managed the process of migrating applications from one platform to another. • Organized and led designing visualizations across multiple platforms. • Communicated with clients internally and externally on questions or issues they had about any of our applications. • Led and designed a plan for my team of developers to become proficient across applications. • Directed applications designed to be within HIPPA standards. • Business Intelligence Applications: MicroStrategy, Qlik Sense, QlikView, Tableau, WebStack and Mapbox • Databases: Snowflake, Redshift, Oracle and Jethro databases. • Pharmaceutical Data: claims medical, hospital, and prescription, non-retail, demographic, long term care, prescriber, payer, patient dimensions, retail, mail order, specialty, geography and census data. • Software: JIRA, Workday, Service Now, Databasics, Visio
Education
Ursinus College
Bachelor of Science
Computer Learning Center
Associate Degree, Computer Programming
Skills
- Analysis
- Business Intelligence
- Oracle
- Data Analysis
- Qlikview Development
- Sql
- Qlikview
- Tableau
- Analytics
- Requirements Analysis
- Microstrategy Reporting
- Databases
- Microsoft Sql Server
- Microstrategy
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