Robert Montano
Customer Support Manager at EMPLOYERS
- Role
- Cx Operations Manager at EMPLOYERS
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Robert Montano
Experienced Support Services Supervisor with a demonstrated history of working in the…
Experience
Cx Operations Manager
Sep 2021 — Present · Charlotte, NC, US
Education
University of Nevada-Las Vegas
Business
1997 — 2002
Skills
- Performance Management
- Financial Services
- Vendor Management
- People Management
- Outlook
- Word
- Training &Amp; Development
- Mobile Technology
- Banking
- Mobile Applications
- Contact Centers
- Six Sigma
- Project Management
- Hipaa
- Excel
- Call Center
- Business Process Improvement
- Green Belt
- Behavior Management
- Six-Sigma
- Microsoft Office
- Process Improvement
- Management
- Team Building
- Quality Assurance
- Microsoft Excel
- Powerpoint
- Training
- Customer Satisfaction
- Cellular Communications
- Pharmacy Benefit Management
- Customer Service
- Microsoft Word
- Team Leadership
- Mobile Devices
- Employee Engagement
- Technical Support
- Microsoft Outlook
- Analysis
- Call Centers
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