Robert Mitchell
Customer Operations Specialist at Obligo
- Role
- Senior Collections Account Manager at Obligo
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Robert Mitchell
Motivated and detail-oriented professional with comprehensive experience in providing high-level and quality retail support across various customer-facing roles. Solid record in driving customer service excellence to boost overall productivity, grow customer base, and secure customer retention. Expert communicator well-versed in problem-resolution, cross-company collaboration, and client engagement within the hospitality and luxury retail industry.
Experience
Senior Collections Account Manager
Jul 2022 — Present · NY, US
As a Move-Out Specialist at Obligo, I specialize in facilitating the smooth transition of tenants during the move-out process. Committed to helping streamline the move-out process, providing clarity and support to tenants, and fostering positive relationships between tenants and property management companies.Provide technical support to customers and handle customer concernsCreate processes, procedures, and support contentIdentify/escalate product bugs/glitches to the engineering teamUse data-driven solutions to enhance customer experience
Education
ASA College
Associate of Arts - AA, Computer Systems Networking and administration
2012 — 2014
Skills
- Photography
- Adobe Creative Suite
- Styling
- Apparel
- Fashion
- Trend Analysis
- Fashion Design
- Trend
- Sewing
- Illustrator
- Photoshop
- Creative Direction
- Microsoft Word
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