Robert Miller

Experience

1. Regional Sales Director

   General Nutrition Centers, Inc

   Sep 2013 — Present

   Attracts and maintains a highly skilled and engaged workforce through recruiting, selecting, orienting, developing talent, assigning, scheduling, coaching, counseling, supporting mentorship, and disciplining employees in assigned locations; communicating job expectations; succession planning, monitoring, appraising, and reviewing job contributions and leveraging the capabilities of new and existing talent; planning and reviewing compensation actions; enforcing HR/LP policies and procedures-Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change-Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions-Establishes sales objectives by creating a sales plan and quota for the region in support of national objectives-Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities-Coordinates across many teams to optimize the overall customer experience (selling, product knowledge, merchandising, etc.); recommends actions needed to address under performing KPI\'s; and provides objective reporting and insight as to meet and exceed customers expectations-Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors-Updates job knowledge by participating in educational opportunities (Skill Path\'s); reading professional publications; maintaining personal networks.

Education

• Montana State University-Bozeman

  Bachelor's degree, Psychology/Philosophy

  2004 — 2010

Skills

• Loss Prevention
• Sales Management
• Sales
• Merchandising
• Social Networking
• Marketing Strategy
• Visual Merchandising
• Inventory Management
• Coaching
• Public Speaking
• Retail
• Sales Operations
• Team Building
• Training
• Customer Satisfaction
• New Business Development
• Leadership