Robert Micielli
Director of IT Service Management at Kaiser Permanente
- Role
- Director of IT Service Management at Kaiser Permanente
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Robert Micielli
Experienced Director Information Technology Services with a demonstrated history of working in the hospital & health care industry. Skilled in Databases, IT Strategy, Data Warehousing, Data Center, and Management. Strong information technology professional with a ITIL Foundationals V3.1 focused in ITSM - Information Technology Service Management from APMG International.
Experience
Director of IT Service Management
Oct 2016 — Present · Seattle, WA, US
Education
APMG International
ITIL Foundationals V3.1, ITSM - Information Technology Service Management
2017 — 2017
Scrum Master - Solutions IQ
Scrum Master, Agile Methodology
2010 — 2010
Rhode Island College
Bachelor of Science (BS), Computer Science
1987 — 1991
Agile Product Owner - Solutions IQ
Agile Product Owner, Agile Methodology
2010 — 2010
Skills
- Software Development
- Scrum
- Unix
- Software Project Management
- System Deployment
- Itil
- Data Center
- Agile Project Management
- Integration
- Project Portfolio Management
- Consulting
- Information Technology
- Business Analysis
- IT Management
- IT Service Management
- Visio
- Databases
- Disaster Recovery
- Change Management
- Outsourcing
- Requirements Analysis
- Cloud Computing
- Pmo
- Pmp
- Leadership
- Program Management
- IT Operations
- Governance
- Business Process Improvement
- Vendor Management
- Sharepoint
- Security
- Enterprise Software
- Enterprise Architecture
- Process Improvement
- Project Management
- Requirements Gathering
- Strategic Planning
- IT Strategy
- Data Warehousing
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