Robert Mercer

Role
Director of Digital Marketing & Marketing Operations at ACI Worldwide
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Robert Mercer

Experienced Digital Marketer, focused on the fusion of strategy + technology. Driving the…

Experience

  1. Director of Digital Marketing & Marketing Operations

    ACI Worldwide

    Jan 2022 — Present

    Management o Responsible for $2M company-wide budget related to B2B digital marketing, brand, and operations o Manage marketing team with broad responsibilities o Oversaw the implementation and migration of a new marketing automation platform o Led three 10-month cross-department projects with core stakeholders to launch new ACI website and branding Strategic Development and Implementation o Developed promotion plan and content strategy for 30+ new financial product launches o Accelerated organizational data privacy management to align organization with over 232 national policies o Automated the lead management process to generate over 3,200 sourced opportunities in the web channel in 2021, replacing manual process and saving two FTE worth of capacity Channel Oversight o Responsible for the design, development, strategy, implementation, and maintenance of corporate website generating over 25M unique views annually o Coordinated all organic marketing through social channels, including LinkedIn, Twitter, and YouTube o Designed and manage all outbound email communications, including A/B testing processes o Managed Investor Relations website and generated branding and promotional content for quarterly earnings releases as well as 2022 Wall Street Analyst Day Business Operations o Implemented cross-departmental workflow and project management process to support 3,500 organizational campaigns, resulting in the completion of over deliverables in three years o Integrated and automated 70+ marketing tools (e.g. Oktopost) into a centralized database in Salesforce allowing for the annual sync of over marketing leads o Completed special projects, as needed, for senior leadership to ensure business continuity Analytics and Reporting o Sourced leads and developed an attribution model to track $240M in annual recurring revenue in 2021 o Identified and measured key performance metrics for all social, digital, and creative channels

Skills

  • Html
  • Spss
  • Outlook
  • Teamwork
  • Microsoft Excel
  • Public Speaking
  • Social Media
  • Research
  • Sitecore
  • A/B Testing
  • Email Marketing
  • Customer Service
  • Facebook
  • Eloqua
  • Mac
  • Graphic Design
  • Microsoft Word
  • Windows
  • Google+
  • Java
  • Microsoft Office
  • Social Networking
  • Photoshop
  • Marketing
  • Powerpoint
  • Google Analytics
  • English
  • Salesforce.com

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Robert Mercer — Director of Digital Marketing & Marketing Operations at ACI Worldwide in Seattle, WA, US | Unifers