Robert MacHado
Manager, Performance Solutions - Process
- Role
- Manager, Performance Solutions - Process at BCD Travel
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Robert MacHado
Experienced Performance Manager with a demonstrated history of working in the travel…
Experience
Manager, Performance Solutions - Process
May 2016 — Present
Education
Palm Beach Atlantic University
BS
1999 — 2002
Skills
- Customer Retention
- Customer Service
- Customer Satisfaction
- Training
- Vendor Management
- Business Travel
- Microsoft Excel
- Operations Management
- Leisure Travel
- Advertising
- Airlines
- Team Building
- Management
- Teamwork
- Team Management
- Leadership
- Communication
- Agile Project Management
- Ticketing
- Travel Management
- Account Management
- Change Management
- Customer Experience
- Relationship Management
- Call Center
- Travel Technology
- Team Leadership
- Coaching
- Sabre
- Business Analysis
- Galileo
- Strategic Planning
- Microsoft Office
- Sales
- Call Centers
- Online Travel
- Amadeus
- Hospitality
- Apollo
- Process Improvement
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