Robert

About Robert

Highly effective and driven Account Manager and Sales Professional with extensive experience in client engagement within the SaaS industry, dedicated to delivering exceptional customer experience and enhancing user adoption. Committed to understanding tech solutions on a fundamental level. Listens to understand customer challenges and delivers valuable insights to earn trust.Possesses a deep understanding of CRM systems, sales frameworks, and prospecting methods that drive consistent growth over time. Regularly engages with team members to develop frameworks and processes, improving team efficiency and effectiveness in client engagements. Skilled in documentation, data analysis, and reporting, with a proven track record of enhancing adoption and customer loyalty.At Overjet, I enjoy helping practices understand where our solutions genuinely fit into their workflows. I am a trusted, mission-aligned builder who blends consultative sales with operational empathy.

Experience

1. Sales Development Representative - Key Accounts

   OVERJET

   Feb 2025 — Present

   Initiate and schedule meetings with C-level executives at Dental Support Organizations (DSOs), introducing them to Overjet’s AI technology and value proposition.Conduct strategic follow-ups with key decision makers to advance deal stages and maintain pipeline momentum.Lead in-depth discovery conversations to understand operational workflows, clinical priorities, and business goals, enabling highly tailored and impactful sales engagements.Proactively engage regional leadership within large dental groups to map out decision-making hierarchies, uncover pain points, and assess system infrastructure and purchasing processes.Represent Overjet at industry conferences across the country, engaging with practice owners to demonstrate the platform\'s value and generate qualified demo opportunities.

Education

• The University of North Carolina at Chapel Hill

  Bachelor of Arts - BA, Biology

Skills

• Project Management
• Microsoft Office
• Leadership
• Customer Service
• Microsoft Word
• Public Speaking
• Event Planning
• Management
• Research
• Powerpoint
• Microsoft Excel