Robert Kusserow
Customer Success & Account Director | Operations • Growth • Partnerships • Retention
- Role
- Account Director at Fabric
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
Experience
Account Director
May 2024 — Present · Orlando, FL, US
Fabric offers intelligently connected care solutions that standardize, automate, and unify experiences—delivering seamless consumer interactions and empowering clinicians to provide faster, higher-quality care. Its solutions encompass an AI assistant, patient engagement tools, a provider directory, virtual care services, and workflow automation designed to streamline care delivery. The health tech company also delivers flexible virtual staffing models through its 50-state clinical network, leveraging Fabric\'s technology for virtual urgent and behavioral care.Focusing on enterprise partnerships, customer success, and strategic growth initiatives.
Education
California State University, Northridge
Bachelor of Arts (BA), Radio, Television, and Film Production
1995 — 1998
University of Phoenix
Master of Business Administration (MBA), Health Care Management
2008 — 2010
UCLA Extension
Certificate Candidate, Screenwriting
2026
Skills
- Healthcare Information Technology (Hit)
- Sales Management
- Sales Process
- Strategy
- Iata
- Lead Generation
- Customer Service
- Accredited Cruise Counselor
- Vendor Management
- Leadership
- Broadcast Television
- Consulting
- Television News Production
- Sales
- Theme Parks
- Coaching
- Travel Planning
- Account Management
- Disney Vacations
- Marketing
- Negotiation
- Forecasting
- Group Cruises
- World Travel
- Strategic Planning
- Team Building
- Management
- Business Process Improvement
- Business Analysis
- People Development
- Recruiting
- Business Strategy
- Vacation Planning
- Solution Selling
- Business Planning
- Program Management
- Software Development
- Team Leadership
- Salesforce.com
- Process Improvement
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