Robert Kostecki
Global Luxury & Lifestyle Learning Manager @洲际酒店集团
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WORK HISTORY
Global Luxury & Lifestyle Learning Manager @洲际酒店集团
Toronto, ON, CA
Design and implement solutions to ensure new Luxury & Lifestyle GMs are effectively onboarded to drive hotel performance, brand loyalty and guest love (brand preference)• Design and implements solutions to support Luxury & Lifestyle continuous development• Work with regional learning teams to deliver global Luxury & Lifestyle learning initiatives and tools • Builds insights and drive opportunities to further strengthen the Luxury & Lifestyle leadership and • Deliver new hotel openings training to support hotels open on time and drive performance.
EDUCATION
Swiss Hotel Management School
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ABOUT ROBERT KOSTECKI
Dependable and enthusiastic hospitality professional with over 16 years of experience in learning and development within the hotel and resort industry, including corporate offices, residences, and spas. Adept at tackling business challenges with ambition, accountability, and strategic thinking. Internationally experienced, having opened hotels in over 14 countries. KEY EXPERTISE • Operational Systems: Establish and execute high-quality hotel standards and property development aligned with company goals. • Training & Development: Manage training resources, develop tools, manuals, presentations, websites, apps, and videos. • Instructional Design: Implement training programs using Bloom’s Taxonomy, Backward Design, and Mastery Learning best practices. • E-Learning: Develop courses using Adobe Captivate and Articulate 360. • Leadership Development: guidance and support across various leadership domains. • AI Tools: Proficiency in AI technologies: ChatGPT, Claude, Gemini, CoPilot, and similar large language models/generative AI platforms. CURRENT ROLE Overseeing company-wide Learning and Development (L&D) initiatives to support employee talent growth. Leading teams through innovation and sustainability, connecting departments to achieve positive results. Driving the company employee wellness program across all eight dimensions of wellness. PROFESSIONAL ATTRIBUTES • Punctual and effective in multicultural environments. • Innovative and proactive leadership. • Committed, approachable, and reliable even after long hours. • People-oriented with a dedication to sharing experiences and learning. Keirsey\'s Temperament Profile: Rational: Mastermind (2024) ACHIEVEMENTS • Climbed Everest Base Camp (2023). • Developed over 106 e-learning courses (2021). • Completed the 42.195 km Singapore Marathon (2019). • Developed over 75 training programs. • Top 10 placement at the Annual Bangkok Marathon (7th Place). • Provided exclusive spa services for the Royal Bayan Palace in Kuwait. • Served as Reservations Officer at The Culinary Studio, SHMS Leysin, Switzerland. • Represented SHMS Masters in Business Class for 41 students.
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