Robert Kong

Senior Technical Program Manager

Role: Senior Technical Program Manager at Amazon Web Services (AWS)
Location: Reston, VA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Robert Kong

20 years technical project management experience, 6 years people management experience-Thrives in fast moving environment, tested, tried, proven to learn and adapt quickly-Proven ability to work across different cultures, around the clock & weekend support-Excellent prioritization skills in a dynamic environment with minimal guidance-Technical & Communication Leadership with presentation skills-Liaison Experience between External Partners and Internal Business Units-Experienced in Technical Analysis & Development of a Technical Support Department-Ability to communicate Broad Concepts to a Non-Technical Audience-Knowledgeable in PCL, LIDL, VoIP, Fax, Thermal Inkjet Printing, Contract Manufacturing, Production Quality, Customer Field data analysis, escalation management, CAPA, Microfluidics manufacturing-Quality Management System (QMS), ISO 9001, 13485, Capability Maturity Model Integration (CMMI) for Development and Services-Lean and Six Sigma Program Management, PMO, corporate council member, mentor-Quality Systems internal Lead Auditor-Fluent in English, Beginner conversational in Spanish/Portuguese, Beginner in Mandarin Chinese

Experience

Senior Technical Program Manager
Amazon Web Services (AWS)
Jan 2023 — Present · Herndon, VA, US

Education

California Polytechnic State University-San Luis Obispo
Bachelor's degree, Computer Engineering
1999 — 2002

Skills

Product Management
C
Quality Assurance
Product Lifecycle Management
Integration
C
Capability Maturity Model Integration (Cmmi)
Automation
Computer Hardware
Program Management
Hardware
Solution Selling
Six Sigma
Team Leadership
Ethernet
Pmp
Cross-Functional Team Leadership
Agile Methodologies
Management
Product Development
Embedded Systems
Technical Support
Cloud Computing
Troubleshooting
Visio
Linux
Project Management
Hp
Software Development
Java
Process Improvement
Software Project Management
Sharepoint
Testing
Vendor Management
Saas

Contact information

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Current company

Amazon Web Services (AWS)

IT Services and IT Consulting · 10K employees · Founded 2006 · 410 Terry Ave N, Seattle, WA, 98019, US

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

amazon.com

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