Robert Kaczorowski
- Role
- Lead Implementation Manager Smb at ServiceTitan
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Robert Kaczorowski
Customer, brand, and product image focused young professional. Looking to make a mark in…
Experience
Lead Implementation Manager Smb
Jan 2023 — Present · San Diego, CA, US
Led the daily operations of ServiceTitan’s Commercial Business and Residential Implementation Team, consisting of 8 team members, and ensured the smooth functioning of their implementations and projects by delegating tasks and tracking progress, resulting in an average project completion time of 6 weeks.\\\\n Initiated a regimented continuing education program for Corporate Implementation Managers focusing on escalation, product knowledge, and time management.\\\\n Maintain a small group of clients to remain up to date on industry trends and best practices related to\\\\nimplementation methodologies, incorporating relevant knowledge into team operations.\\\\n• Meet weekly with Commercial Product managers to provide feature enhancement feedback and guidance based on customer feedback, market research, and success metrics.\\\\n Gather feedback among team members by implementing a weekly team check-in meeting. Provided critical feedback to management to take action to improve processes.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
West Virginia University
Bachelor of Arts (B.A.), Advertising
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