Robert Jones

Director, Client Management, Oracle + NetSuite

Role
Director, Client Management at NetSuite
Location
Raleigh, NC, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Robert Jones

Experienced Client Executive with a demonstrated track record delivering positive business outcomes in Cloud Software, Consulting and Technology Solutions. Proven Business Development acumen. Skilled in Cloud ERP, CRM, SFA, Marketing, HCM & BI platforms. Proven ability to engage C-Level and Process Owners to effect positive change. Adept at mapping need to solution & value to spend. Guiding implementation, adoption & optimization cycles. Assure Retention & Drive Incremental Growth. Measure & Improve Metrics - AV, LTV, MRR, NRR, Retention : Churn, Upsell (by Value & Quality). Detail-oriented. Analytical problem solver. P&L Owner. International Experience. Entrepreneurial, start-up mentality. Ownership attitude. Collaborative DNA. Servant-Leader mindset.

Experience

  1. Director, Client Management

    NetSuite

    Jul 2021 — Present

Education

  • Auburn University

    B.S., Finance / Business Administration

  • Georgia State University

    M.S., Computer Information Systems / Business Administration

Skills

  • Process Improvement
  • Management
  • Business Process Improvement
  • Data Center
  • Software as a Service (Saas)
  • Information Technology
  • Marketing Automation
  • IT Strategy
  • IT Management
  • Requirements Analysis
  • Cloud Computing
  • Managed Services
  • Vendor Management
  • Business Intelligence
  • P&L Management
  • Salesforce.com
  • Virtualization
  • Business Continuity
  • Sales Process
  • Information Security
  • Solution Selling
  • Security
  • Enterprise Software
  • Enterprise Architecture
  • Cisco Technologies
  • Leadership
  • Business Analysis
  • Saas
  • IT Service Management
  • Professional Services
  • Erp
  • Project Management
  • Program Management
  • Solution Architecture
  • Pre-Sales
  • Cross-Functional Team Leadership
  • Storage
  • Consulting
  • Unified Communications
  • Netsuite

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Robert Jones — Director, Client Management at NetSuite in Raleigh, NC, US | Unifers