Robert Joiner

About Robert Joiner

Strategic and results-driven Enterprise Engineering and Operations Leader with over 19 years of experience in driving digital workplace transformation and delivering innovative infrastructure solutions. Expertise in leading cross-functional teams, optimizing IT service management processes, and aligning technology strategy with business goals to enhance operational efficiency and support organizational growth. Adept at managing complex IT ecosystems, fostering collaboration, and implementing scalable, resilient solutions that enable seamless business operations. A proven track record of transformational leadership and continuous improvement within fast-paced, dynamic environments.

Experience

1. AVP Systems Engineering Home Solutions Head of Infrastructure

   Humana

   Mar 2025 — Present

   In my role as AVP Systems Engineering / Home Solutions Head of Infrastructure at Humana, I will spearhead systems engineering initiatives to enhance the Associate Technology Experience. By focusing on End User compute and collaboration, I will look to optimize infrastructure and drive productivity.

Education

• Western Kentucky University

  Associate's degree, Business Administration and Management, General

  2006 — 2008

• ITT Technical USA Jobs

  Associate's degree, Computer Systems Networking and Telecommunications

  2010 — 2012

Skills

• Business Process Improvement
• Hospitals
• Program Management
• Hipaa
• Healthcare Management
• Contract Negotiation
• Team Leadership
• Software Documentation
• Integration
• Visio
• Marketing
• Healthcare
• Project Management
• Vendor Management
• Project Planning
• Managed Care
• Microsoft Office
• Budgets
• Healthcare Information Technology
• Pmp
• Leadership
• Training
• Sharepoint
• Customer Service
• Process Improvement
• Business Analysis
• Emr
• Management
• Team Building
• Strategic Planning