Robert Jenkins

Homesale Relocation Counselor @Weichert Workforce Mobility

Houston, TX, US

Acts as the Weichert Workforce Mobility main point of contact for administering the various phases of the relocation process for transferees who are currently homeowners. Oversees the delivery of relocation services to transferees and their families using Weichert’s best practices and service standards to ensure a high-quality service delivery experience.Conducts a thorough needs assessment at the onset of the transfer process to establish the transferee’s specific requirements and address any custom needs. Works with the transferee and/or family to ensure all needs are understood and met. Adjusts services and counseling to changing needs and conditions throughout the move process Seeks opportunities to assist customer in the analysis of purchase versus rent and closely manages and monitors the home finding process, ensuring the Company maximizes its referral fee income and collection. Responsible for the timely and accurate input of related data and the management of all opportunities through completion.Proactively provides continuing advice and support to both the client and transferee, maintaining regular contact throughout the relocation period. Provides direction to the transferee including policy and benefits counseling, work flow administration, home marketing and home finding support, appraisal and inspection evaluation, oversight of benefits utilization, financial services, supplier coordination, etc.

Penn State University

Bachelor of Science (B.S.), Recreation, Parks, and Tourism Management

Temple University

Real Estate Institute