Robert Sasson

Experience

1. Senior Pathways Operations Manager

   Amazon

   Jun 2022 — Present · Las Vegas, NV, US

   Amazon Robotics Facility Cost Senior Manager driving 2023 to 2024 with YOY improvements of $3.1m with a Facility TPH improvement of 6.89% finishing in the top-15% of like-generation sites• Leads facility inbound and outbound departments as Senior Manager, forecasting S & OP capacity planning with annual inbound receipts of 200M units of inventory and outbound processing of 200M units of customer orders generating annual revenue of $7.8B• Regional Senior Manager for delivery accuracy with YOY improvements going from 97.1% to 99.2% through implementation of lean principles eliminating waste• Regional Senior Manager for customer order speed improving regional order fast-track service level agreement from an average to 4.1 hours from customer order to departing first mile to 2.8 hours through value stream mapping the process with targeted KPI actions with the most entitlement• Developed and implemented regional outbound shipping process improvement by conducting value stream mapping, cycle time analyses and targeting significant KPIs driving a 30.5% YOY defect improvement with an entitlement of $6.30 per defect totaling $45m in savings• Developed and implemented organizational leader development program designed to mitigate risk of leader attrition, 23% monthly, through on-boarding standardization and process knowledge education resulting with an improvement of a 95.4% retention rate• Led site through successful employee relations campaign driving a positive organizational culture shift through associate engagement campaigns and site optics revamp driving Employee Engagement Index (EEI) from 38% to 68%, going from worst out of 65 sites to Top-5• Led site as Change Senior Manager charged with development of site process continuous improvement standard work, driving leader development through lean standard principles leveraging data-based action plans with phased development up to and through control phase resulting annual savings of $1.1M

Education

• The Citadel

  Bachelor of Science (B.S.), Kinesiology and Exercise Science

  2003 — 2007

• New York University

  Master of Science - MS, Cybersecurity Risk and Strategy

• Army Logistics University - College of Professional and Continuing Education

  Logistics, Materials and Supply Chain Management

  2011 — 2011

• The University of North Carolina at Chapel Hill

  Master of Business Administration - MBA

  2015 — 2017

Skills

• Military Operations
• Military
• Combat
• Weapons
• Afghanistan
• National Security
• Leadership
• Training
• Logistics
• Physical Security
• Military Experience
• Team Building
• Operations Management
• Management
• Customer Service
• Weapons Handling
• Operational Planning
• Project Management
• Strategic Planning
• Logistics Management
• Microsoft Office
• Contract Management
• Project Planning