Robert Mertins
Senior Business Process Analyst @General Dynamics Information Technology
Signup · Get unlimited contacts
WORK HISTORY
Senior Business Process Analyst @General Dynamics Information Technology
Indianapolis, IN, US
Spearheaded enterprise data resolution initiatives for DoD identity systems, accelerating project delivery timelines by 33% through cross-agency collaboration.• Integrated Agile and Waterfall development models to streamline over 500 user stories replacing two legacy PL/SQL applications with a modern Java application and the migration of six applications from an on-premise environment to OCI.• Acted as a trusted advisor to key DMDC stakeholders, aligning modernization solutions to mission needs.• Leveraged JIRA and ServiceNow to enhance workflow and backlog efficiency, reducing delays and improving issue resolution by 50%.
EDUCATION
Butler University - Lacy School of Business
Master of Business Administration - MBA, Innovation and Entrepreneurship
Old Dominion University
Bachelor of Arts (B.A.), History
Saint Leo University
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
SKILLS
ABOUT ROBERT MERTINS
Federal delivery leader and Marine Corps veteran with 20+ years of experience executing and supporting mission-critical programs across the Department of Defense. Proven track record of improving contract performance, leading cross-functional delivery teams, and aligning modernization initiatives to operational and strategic objectives. Experienced in executive stakeholder engagement, risk mitigation, and enterprise system delivery supporting tens of thousands of users. Recognized as a trusted advisor to senior government leadership, with the ability to drive performance, enhance mission outcomes, and support large-scale federal programs. Active Secret Clearance.Passionate about driving operational excellence and fostering collaboration to deliver impactful IT solutions. MBA with a concentration in innovation and entrepreneurship to broaden strategic capabilities.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.