Robert J. Longphee
Senior Consultant, Experience & Communications, Employee Technology Experience @BMO
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WORK HISTORY
Senior Consultant, Experience & Communications, Employee Technology Experience @BMO
Leading an enterprise-wide communications, training and engagement program to upgrade over devices for BMO employees to Windows 10 and Office 365 ProPlus.• Execute a bank-wide communications, training and engagement (change) strategy• Implement Windows 10 communications program to deliver targeted information to various stakeholder groups across multiple channels - 94% survey rating• Build and launch innovative multi-media programs to create teachable moments for the biggest pain points and opportunities• Developed and hosting multiple weekly virtual training sessions across North America - 97% survey rating• Mapped employee experience touchpoints and identified moments of truth so information could be personalized to the needs of each of the 104 business units• Streamlining processes to remove timely manual or paper-based analysis • Prepared Windows 10 employee portal (SharePoint) as the go-to source for info, training, virtual sessions and tips - thousands of monthly visits• Yammer Champion (Microsoft Teams internal social media tool), connecting with thousands of employees to crowdsource solutions to problems and dramatically increasing collaboration
EDUCATION
Durham College
Public Relations & Marketing
ABOUT ROBERT J. LONGPHEE
A forward thinker, leader and senior communications professional with more than three…
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