Robert J. Jaffe
Operations Director - Round Rock Multipurpose Complex @City of Round Rock
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WORK HISTORY
Operations Director - Round Rock Multipurpose Complex @City of Round Rock
Round Rock, TX, US
Oversee daily operations of the 60-acre Round Rock Multipurpose Complex, featuring; 10 premium fields: 5 synthetic turf and 5 natural grass, a clubhouse, and meeting/tournament rooms space.• Monitor facility and equipment usage, conduct inspections and risk management assessments, develop and implement systems, and oversee custodial, maintenance and repair needs.• Coordinate scheduling and logistics for all facility events and programs.• Hire, train, supervise, schedule, and evaluate Assistant Operations Coordinator, Facility Sports Supervisors (2), Maintenance Lead, Maintenance Staff (2), and other part-time/seasonal staff to oversee all facility and event operations.• Provide on-site coordination of special events and programs: arrange services, coordinate set-up and take-down, provide event supervision, technical support and evaluation, operate equipment, and work with event sponsors in planning and conducting events.• Develop, interpret, and apply policies and procedures as they relate to the facility and consult with and respond to questions and concerns of users.• Develop, refine, and document facility operation, maintenance, and cleaning procedures.• Develop, recommend, and coordinate capital improvement projects, permanent equipment purchases and equipment installations and repairs.• Coordinate selection and manage outside service companies for any maintenance or facility services provided, and monitor the quality and cost effectiveness of their services.• Oversee the selection of contract services, vendor negotiation of service agreements and monitor performance to assure compliance with the standards and requirements of the service agreement.• Assist in the development and management of the facility operating budget.• Prepare long-term strategy programs by continually seeking creative methods to increase operating efficiencies, decrease operating costs and provide an enhanced environment for users.
EDUCATION
University of Nevada-Las Vegas
Master of Education (Ed, Higher Education
University of Nevada-Las Vegas
Bachelor of Science, Recreation & Sports Management
The University of Texas at Austin
Master of Education - MEd, Sports Management
SKILLS
ABOUT ROBERT J. JAFFE
As a dedicated professional in recreation and sports facility operations, I’m passionate about creating impactful and inclusive environments that support communities\' well-being while also providing an experience that keeps people coming back. With a decade of experience in facility management, operations leadership, and program development, I\'ve honed my ability to strategically manage resources, inspire teams, and implement sustainable initiatives that enhance the student experience.Currently, I am focused on advancing my expertise in facility operations, team development, and wellness initiatives within higher education. My roles have included oversight of complex campus facilities, development of training programs for student employees, and collaboration with campus partners to drive engagement and provide quality service. Each role has reinforced my commitment to supporting student growth and delivering value to diverse campus populations.In addition to my technical skill set, I bring a strong focus on mentorship, empowering student employees to develop the skills they need for future success. I believe that well-supported teams lead to thriving, safe, and welcoming facilities. I strive to foster a culture of open communication, continuous improvement, and proactive problem-solving.Looking forward, I am excited to continue contributing to an environment that prioritizes wellness and fosters leadership within campus recreation. If you share a passion for creating meaningful, inclusive experiences in collegiate environments, please connect with me—I’m always eager to exchange ideas and explore potential collaborations.
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