Robert Horne
Wms Implementation Consultant 1 @RF-SMART
Signup · Get unlimited contacts
WORK HISTORY
Wms Implementation Consultant 1 @RF-SMART
Jacksonville, FL, US
Develop deep knowledge of RF-SMART products and ERP integrations, troubleshoot complex software issues, and collaborate with development teams to resolve technical challenges.• Serve as the primary contact for customers at all organizational levels, providing product guidance, best practices, and exceptional service through various communication channels.• Handle service tickets efficiently from initial response through resolution, perform administrative tasks, and use discretion to minimize customer downtime while ensuring satisfaction.• Train internal support staff on ERP and warehouse processes, communicate enhancement suggestions to development teams, and stay current with new product releases and business processes.
EDUCATION
Sandalwood High School
High School Diploma
Florida State College at Jacksonville
Associate of Arts (A.A.), General Studies
Florida State College at Jacksonville
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician
SKILLS
ABOUT ROBERT HORNE
Results-driven IT professional with experience in leading high-performingteams to deliver exceptional customer service.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.