Robert Hendricks

About Robert Hendricks

Highly motivated, dependable, well organized Sr DBA w/ strong verbal, written communication, analytical and interpersonal skills* Local/remote support for 24x7x365 for prod/cntg/stg/qa/dev env for over 29+ years * 20+ yrs of DBA experience for Sybase/MSSQL server 20+ yrs, Oracle 5 yrs*DB Artisan, BMC Patrol, Iwatch, SQLbacktrack, Sharepoint, crontab, Service Now, Lync* Shell scripting* TB shooting, optimazation skills efficiency* Admin & Cfg all RDBMS’s db svrs in all envs.* Solaris, UNIX, Windows, Linux, Red Hat & AIX* Executing, monitoring, debugging autosys/Remedy cntrl-M jobs* Provided daily db maint in all env (dbcc, idx reorgs, alloc, upd stats, backup and recovery, fault tollerance)* Server installs, upgrades of Sybase v 4.0 -> 15.7, MS SQL 6 to 2017* Instrumental in leading PM of DBA Chg Mgmt for global DB team(30) weekly.* Coordinated and PM DR tests for all db env for DBA team globally on a monthly basis for different regions internationally.* Worked for 28+ years in a fast-paced financial environment and works well under pressure.* Able to work independently as well in a group domestically and globally* Detail oriented, meticulous work ethic, dependable, dedicated and extremely reliable* Experience writing technical documentation, DBA standards and procedures, for internal/external team policies for the firm.Internal Auditing* Excellent interpersonal, verbal and written communication skills* Participated in over machine/database servers Data Center Moves/Migrations domestically and globally* Third party products for monitoring/troubleshooting/release mgmt/web portals.* Case management with vendor technical support experience.* Support QA to develop practical testing strategies to streamline the delivery of functionality to production*Specialties: Sybase ASE server version 4.9 to 16, MS SQL 6 to SQL2017, Oracle 8i, 9i, 10g,*Project Management for Disaster Recovery, Team Coordination for Change Management

Experience

1. Vice President Applications Developer Sr Programmer Analyst (Production Support)

   Citi

   Jan 1995 — Present · Raleigh-Durham, NC, US

Education

• Rowan University

  Bachelor of Arts, Art/Art Studies, General

  1981 — 1983

• Taylor Business Institute

  Computer Programming Certification, Basic, RPG III, COBOL

  1984 — 1985

Skills

• IT Operations
• Vendor Management
• Sybase Iq
• Quality Assurance
• Bmc Patrol
• Leadership
• Solaris
• Performance Tuning
• Microsoft Word
• IT Service Management
• Autosys
• International Connections
• Disaster Recovery
• Microsoft Excel
• Sdlc
• Servers
• Microsoft Sql Server
• Sql
• Visio
• Linux
• Microsoft Office
• Sybase Products
• Putty
• Shell Scripting
• Strategic Planning
• Modeling
• Operating Systems
• Bmc Remedy
• Unix
• Problem Solving
• Data Warehousing
• Customer Service
• Quality Auditing
• Software Development Life Cycle (Sdlc)
• Unix Shell Scripting
• Databases
• User Acceptance Testing
• Lync
• Db Artisan, Bmc Patrol, Iwatch, Sqlbacktrack,Sharepoint
• E-Learning