Robert Heil
Director of Process Improvement @Allianz
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WORK HISTORY
Director of Process Improvement @Allianz
Munich, DE
Building better claims processes - for happier customers, sales partners, employees and shareholders.
EDUCATION
Technical University of Munich
Dr. rer. pol. (PhD), Operations Research in Health Care
Karlsruhe Institute of Technology (KIT)
Master's degree, Business Administration and Engineering
University of Missouri-Columbia
Actuarial Mathematics
SKILLS
ABOUT ROBERT HEIL
Insurance leader with 15+ years of experience in P&C and health insurance.Particular expertise in operations performance management and customer centricity.Superb analytics, strategic perspective, clear lines of reasoning and structure.Reliable, outcome and content driven, fun to work with.Diverse, worked in Germany and abroad, with consultants, agents, controllers and board members.Passionate to change our world for the better - love is love, no human being is illegal, no nazis, save the planet.
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