Robert Harron
Critical Situation Escalation Manager @Lenovo
Paisley, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2019 — Present
Critical Situation Escalation Manager @Lenovo
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EDUCATION
2003 — 2007
University of the West of Scotland
Bachelor of Arts (B.A.)
SKILLS
• Sales Out ProcessesIT Service ManagementChange Management• Microsoft Office ProficiencyProgram Management• Meticulous Attention to Detail• Computer-Savvy• Dedicated Team PlayerAnalysis• Strong Interpersonal SkillsProcess ControlProject ManagementBusiness AnalysisProcess ImprovementMicrosoft OfficeSalesTime Management• Energetic Work AttitudeData Analysis• Resourceful• Customer FulfilmentLeadership• Self DirectedBusiness Process ImprovementCross-Functional Team Leadership• Sales and Inventory ReconciliationProject PlanningMicrosoft Word• Excellent Time ManagementTeam Leadership• AdaptableSocial Media• Active Listening Skills• Data Analysis• DecisiveBusiness ProcessMicrosoft Excel• Professional and MatureCustomer Service
ABOUT ROBERT HARRON
I’m an Escalation Manager within Lenovo’s Worldwide ISG Client Care organization, where I…
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