Robert Gutierrez
Enterprise Client Success Leader | 20 Years of Expertise in Intelligent Automation and Program Management | Cross-Functional Collaborator | Trusted Advisor | I Drive Transformative SaaS Adoption and Migration Initiatives
- Role
- Professional Services Delivery Director - State and Local Government at Procom Consulting, Inc
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Robert Gutierrez
I am a results-driven software consulting and delivery expert with 20+ years of hands-on…
Experience
Professional Services Delivery Director - State and Local Government
Jul 2025 — Present · Los Angeles County, CA, US
Accountable for end-to-end delivery of complex enterprise technology programs within state and local government sectors. Drive cross-functional teams through agile frameworks to implement mission-critical solutions, including CRM, Customer Service, Quality Management, Claims Adjudication, and Care Management platforms. Responsibilities span program governance, stakeholder alignment, risk and dependency management, and schedule adherence to ensure on-time, within-budget outcomes. Skilled in integrating emerging technologies with legacy systems, optimizing workflows, and establishing repeatable delivery practices that improve operational efficiency, compliance, and service outcomes.
Education
University of Redlands
BS, Information Systems
1993 — 1995
Skills
- Pega Prpc
- Csa
- Cmbb
- Cca
- IT Management
- Filenet
- Business Management
- Professional Scrum Master Certification
- Business Process Design
- Project Management
- Disaster Recovery
- Program Management
- Management
- Integration
- Crm
- Business Process
- Business Process Management
- Certified Workforce Development Professional
- Agile Methodologies
- Requirements Analysis
- Business Analysis
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.