Robert Graham Brunner

About Robert Graham Brunner

A highly motivated and analytical professional, I excel in problem-solving and prioritize data-driven decisions in both personal and professional spheres. Specializing in effective communication within the technology space, I bridge gaps between business, users, and technical teams, ensuring alignment. With a strong technical foundation and a passion for continuous learning, I am a valuable asset for facilitating business needs within project teams.

Experience

1. Sr Solutions Lead

   Insight Global

   Nov 2022 — Present

   Results-oriented strategic Senior Solutions Lead/ Senior Product Manager with a proven track record of driving product development and overseeing successful product launches & enhancements.• Managed multiple workstreams of different projects through enhancement, maintenance, and new build phases while leveraging technical and product knowledge with Business relationships to manage enhancements to a customized SPO Intranet with a 3rd party vendor and leading end-to end product lifecycle, from ideation to launch, on the Microsoft Power Platform.• Cross-group collaboration, from engineering teams to UX/Design and Communications to deliver a high-quality product on time and within budget on the Power Apps Studio.• Embrace a \"fail fast\" mentality for quick delivery and iteration based on user feedback collected through focus groups and surveys during a phased release of the product to different business units.• Gather requirements for ticket management in DevOps and document Business Processes & Application Architecture in Figma to break down complex business problems into comprehensible, solvable solutions.• Conduct market research and competitive analysis to identify opportunities for product enhancements and new feature development. Increased the user adoption rate of the product by 15% and achieved a customer satisfaction rating of 95%.

Education

• University of South Carolina

  Bachelor of Technology, Information Technology

  2013 — 2018

Skills

• Leadership
• Visual Basic .net (Vb.net)
• Html
• C++
• Microsoft Azure
• Cascading Style Sheets (Css)
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Project
• Adobe Photoshop
• Microsoft Access
• Javascript
• Twitter Bootstrap
• Microsoft Word
• Ddl
• Dml
• Sql
• Business Case Development
• Use Case Analysis
• Business Case Design
• Public Speaking
• Social Media
• Teamwork
• Management
• Time Management
• Event Planning
• Customer Service