Robert Gibbons

About Robert Gibbons

Results-driven retail and operations leader with 25+ years of experience driving performance across fast-paced, multi-unit environments. Proven track record of partnering with Owner-Operators to develop and execute strategic business plans, optimize merchandising and marketing initiatives, and improve store-level profitability. Skilled in analyzing performance metrics, leading cross-functional projects, and implementing capital investments that enhance operational efficiency and customer experience. Known for building strong stakeholder relationships, coaching high-performing teams, and ensuring compliance with company standards and regulatory requirements. Brings a hands-on leadership style, strong business acumen, and a consistent focus on delivering measurable results and sustainable growth.

Experience

1. Director of Capital Expenditures

   Grocery Outlet

   Aug 2022 — Present · Emeryville, CA, US

   Developed and managed capital investment plans in partnership with Operators, prioritizing store upgrades, equipment replacements, and infrastructure improvements to drive sales growth and operational efficiency. • Evaluated store performance data and ROI metrics to identify CapEx opportunities, including merchandising fixtures, refrigeration systems, and layout enhancements that improved product visibility and reduced shrink. • Led the planning and execution of store improvement projects, ensuring capital expenditures were delivered on time, within budget, and aligned with company standards and strategic objectives. • Partnered with cross-functional teams (Operations, Facilities, Marketing) to scope, approve, and implement capital projects supporting new merchandising strategies and enhanced customer experience. • Monitored post-investment performance to assess ROI, measuring impact on sales, labor efficiency, and inventory control, and adjusting future capital allocation strategies accordingly. • Supported Operators in capital budgeting processes, providing guidance on cost-benefit analysis, prioritization of investments, and long-term financial planning. • Ensured compliance with corporate CapEx approval processes, maintaining accurate documentation, financial tracking, and adherence to regulatory and company policies. • Drove continuous improvement in capital deployment by identifying underperforming assets and recommending reinvestment or reallocation strategies to maximize returns. • Coordinated capital projects tied to marketing and merchandising initiatives, including store resets and display upgrades, to support promotional execution and revenue growth. • Assessed readiness of new and transitioning Operators by evaluating capital needs, ensuring stores were properly equipped and positioned for operational success.

Education

• Paisley High School

  Valedictorian

  1990 — 1994

• Army National Guard

  Mechanized Scouting and Reconnaissance

  1995 — 2001

• Oregon Institute of Technology

  Management Information Systems, General

  1995 — 1997

• Oregon State University

  Business, Management, Marketing, and Related Support Services

  1997 — 1999

Skills

• Multi Unit
• Store Operations
• Succession Planning
• Process Scheduler
• Customer Service
• Management
• Procurement
• Inventory
• Sales
• Training
• Customer Satisfaction
• Planograms
• Retail
• Inventory Management
• Inventory Control
• Coaching
• Hiring
• Retail Sales
• Store Management
• Operating Budgets
• Budget Forecasts
• Gross Profit
• Business Planning
• Union Relations
• Loss Prevention
• Team Management
• Profit
• P&L Management
• Schematic
• Team Leadership
• Performance Management
• Employee Training
• Payroll
• Analysis
• Sales Management
• Recruiting
• Leadership
• Visual Merchandising
• Big Box
• Merchandising