Robert Ferguson
Financial Services | Project/Program Management | Transformation | Optimization | Risk Management
- Role
- Multisource Finance Product Manager at Synchrony
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Robert Ferguson
Robert is a professional with 25 years of experience mostly focused on transformation within the financial services industry. Robert has deep expertise in designing and standing up new processes, identifying and implementing process improvements, optimizing operational efficiencies, improving business performance, enhancing customer experience, and designing controls to mitigate risks-Significant qualifications include: Six Sigma Greenbelt and Blackbelt, B.S. in Mechanical Engineering, MBA in Finance, Bank of America Operations Leadership Program -Key experience includes: Consumer and Business Banking, Manufacturing, Process Engineering and Design, Customer Experience improvements, Internal Audit, managing, coaching, and influencing people and teams, and an ability to get buy-in from key leaders and partners to execute improvement opportunities.
Experience
Multisource Finance Product Manager
Aug 2025 — Present
Education
North Carolina State University
MBA, Finance
2002 — 2005
North Carolina State University
Engineering, Mechanical Engineering
1995 — 2000
Skills
- Business Process
- Vendor Management
- Manufacturing
- Operations Management
- Cross-Functional Team Leadership
- Strategy
- Leadership
- Product Development
- Call Centers
- Risk Management
- Project Portfolio Management
- Change Management
- Governance
- Business Process Improvement
- Six Sigma
- Project Management
- Management
- Analytics
- Process Engineering
- Business Analysis
- Process Improvement
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