Robert Feamster
Vice President Customer Experience Manager @Southern Bank and Trust Company
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WORK HISTORY
Vice President Customer Experience Manager @Southern Bank and Trust Company
Voice of the Customer Feedback and Insights- CX Strategy and Design- CX and EX Program Management- CX and EX Survey design and management- CX and EX bank wide integration- CX and EX bank wide communications
EDUCATION
Lees-McRae College
Bachelor of Arts (B.A.), History
SKILLS
ABOUT ROBERT FEAMSTER
Professional Bank Manager, Lender and Customer Experience Leader with 25 years of experience in banking bringing people together and working for solutions. Proficient in all aspects of bank management and operations, including account management, customer service, staff coordination, marketing, and business development. Prior experience managing and developing high performance teams and banking center growth. Currently, dedicated to enhancing the already strong Customer Experience and Employee Engagement at Southern Bank.
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