Robert Faulkner
Support Analyst @Indeed
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WORK HISTORY
Support Analyst @Indeed
EDUCATION
Western Connecticut State University
Bachelor of Arts - BA, Communication and Media Studies
SKILLS
ABOUT ROBERT FAULKNER
I am a results-driven professional with a strong background spanning customer success, enterprise sales, and technical product support. Over the past decade, I’ve partnered with clients ranging from SMBs to Fortune 500 enterprises, helping them solve complex challenges, optimize processes, and achieve measurable growth.In my current role as a Support Analyst at Indeed, I troubleshoot high-impact technical issues, manage incidents, and collaborate closely with Product and Engineering teams to improve platform stability and user experience. Previously, as an Enterprise and Senior Account Executive, I managed multimillion-dollar portfolios, consistently ranked among top performers, and drove adoption of innovative recruitment and digital marketing solutions. Earlier in my career as a Client Success Specialist, I focused on onboarding, retention, and proactive client engagement—earning recognition for customer satisfaction and advocacy.What sets me apart is my ability to translate technical insights into business value, blending problem-solving skills with consultative communication to build trusted partnerships. I thrive at the intersection of product, sales, and client success, and I’m passionate about helping organizations maximize the impact of the tools they rely on.
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