Robert Huffman

Social Impact Innovation | Director of Customer Success at GoodUnited

Role: Director of Customer Success at Goodunited
Location: Charleston, SC, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Robert Huffman

Working with the largest banks, airlines and nonprofits in the world, I\'ve learned the key to every successful partnership begins and ends with a humble human relationship. With over 12 years of experience in international business development, strategic social impact, and community operations, I am a relationship-focused professional who leverages innovation, technology, and data to create value for customers and partners.

Experience

Director of Customer Success
Goodunited
Apr 2025 — Present · Charleston, SC, US
As the Director of Customer Success at GoodUnited, I lead the CS team to help nonprofits leverage our social media fundraising software, enhancing supporter stewardship and maximizing revenue. Our focus is on providing a strategic vision and custom roadmap, ensuring clients achieve their fundraising goals through innovative social media strategies.

Education

College of Charleston
Master of Business Administration - MBA, Finance
2020 — 2021
Florida Atlantic University
Bachelor of Business Administration (BBA), Marketing Management and Business Administration
2008 — 2013

Skills

Management
Team Building
Final Cut Express
Marketing
Social Media Marketing
Powerpoint
Advertising Management
Public Speaking
Event Planning
Philanthropy
Team Leadership
Microsoft Powerpoint
Time Management
Public Relations
Organization
Program Management
Small Business Online Marketing
Advertising
Research
Facebook
Change Management
Social Networking
Transparency
Fundraising
Marketing Strategy
Gimp
Strategic Planning
Leadership Development
Project Management
Social Media
Sports Marketing
Event Management
Recruiting
Operating Budgets
Online Advertising
Relationship Management

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Robert Huffman

Experience

Director of Customer Success

Education

College of Charleston

Florida Atlantic University

Skills

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