Robert Dutcher

Role: Senior Consultant at Deloitte
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Robert Dutcher

Rob is a status quo challenger, and problem solver. Over 17 years of combined experience…

Experience

Senior Consultant
Deloitte
Jul 2022 — Present

Skills

Service Delivery
Iex
Team Leadership
Outsourcing
Cca Supervisor
Scheduling Management
Training
Customer Service
Call Center
Customer Relationship Management (Crm)
Copc
Process Improvement
Call Centers
Microsoft Office
Call Reporting
Customer Satisfaction
Report Development
Avaya
Crm
Vendor Management
Excel Dashboards
Portals
Project Management
Offshore Management
Business Process Improvement
Performance Management
Team Management
Bpo
Avaya Cms
Contact Centers
Siebel
Workforce Management
Customer Experience
Management
Workforce Planning
Genesys
Leadership
Capacity Planning

Contact information

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Work email
•••••@deloitte.com
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Current company

Deloitte

Business Consulting and Services · 10K employees · Founded 1845 · Worldwide, Worldwide, OO

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on content from this page.

deloitte.com

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About Robert Dutcher

Experience

Senior Consultant

Skills

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