Robert Duggan
Executive Leader | Financial Services & Collections Expert | Growth Accelerator | Culture Builder | Coach, Mentor, Servant Leader | Process Disruptor | Forever Buffalonian | #GSD
- Role
- Gm and Vice President of Financial Services at RevSpring
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Robert Duggan
Accomplished executive with 27 years of account receivables, contact center, customer…
Experience
Gm and Vice President of Financial Services
Jun 2025 — Present · Buffalo, NY, US
Leading growth strategy and go-to-market efforts across financial services verticals • Driving sales execution and customer engagement across national accounts • Partnering cross-functionally to deliver data-driven, tech-enabled solutions • Supporting team development, performance, and customer success • Representing the organization in industry conversations and strategic initiatives
Education
Buffalo State University
Early Childhood Education and Teaching
1994 — 1999
University at Buffalo School of Management, The State University of New York
Certificate Program
2014 — 2014
Skills
- Process Improvement
- Strategic Planning
- Customer Relations
- Budgeting
- Risk Management
- Data Analysis
- Accounts Receivable
- Call Center
- Compliance
- Six Sigma
- Operations Management
- Vendor Management
- Auditing
- Team Building
- Microsoft Office
- Negotiation
- Portfolio Management
- Policy
- Inventory Management
- Contract Negotiation
- Analysis
- Mortgage
- Planning
- New Business Development
- Quality Assurance
- Public Speaking
- Employee Relations
- Customer Service
- Credit Cards
- Executive Management
- Loss Mitigation
- Mortgage Servicing
- Business Process Improvement
- Call Center Development
- Business Planning
- Relationship Management
- Training
- Coaching
- Strategy
- Change Management
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