Robert Craig

Veterans Service Representative-authorizer @U.S. Department of Veterans Affairs

Wichita, KS, US

Provide comprehensive services to America\'s Veterans and their families by utilizes various electronic data processing (EDP) systems and applications related to adjudication of claims and authorize payments. Evaluates supporting evidence, apply federal, state, and local laws regarding VA/VBA programs, entitlements, eligibility criteria, evidence/forms and process requirements. Conducts interviews in person or by telephone with Veterans and his/her representative or advocate to evaluate eligibility for benefits and services. Identifies issues and gathers relevant evidence necessary to generate notices of decisions and correspondence that are prepared with an empathetic tone phrased in terms that the Veteran and his/her representative or advocate can understand.Agent and Attorney Fee Coordinator (AAFC) responsible for attorney fee cases, and payment of attorney fees within the regional office (RO). Serves as the liaison for attorney fee matters between the Veteran, agents and attorneys, Compensation and Pension (C&P) Service, Board of Veterans’ Appeals (BVA), and other regional offices on all matters concerning attorney fees.

Rio Salado College

Certificate of Completion for Computer Technology

Veteran Benefits Administration (WARTAC 2017-3)

Certificate of Completion

Watson Chapel

High School