Robert Cox

Delivery Director @Mitie

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Delivery Director @Mitie

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SKILLS

GovernanceBusiness Process ImprovementService ManagementMiddlewareSap ProductsInfrastructureData CenterProject DeliveryOutsourcingEnterprise ArchitecturePmoCustomer Relationship Management (Crm)LeadershipIncident ManagementProcess ImprovementService DeliveryMentoringRequirements AnalysisBusiness TransformationManagementProgram ManagementIT OperationsProgramme GovernanceBusiness ProcessStakeholder ManagementIs GovernanceSolution ArchitectureSmart MeteringIT StrategyCoachingPrince2CrmItilSoaStrategyIT Service ManagementSapChange Management

ABOUT ROBERT COX

A stand-out leader, communicator and operator with a strong track record of delivering positive transformational change and cost reduction in a regulated FTSE100 environment. Innovator and operator of enterprise-class, global services at scale - achievements recognised through industry awards and external accreditation. Exemplary learning agility and a fundamental ethos of servant leadership engages teams with authenticity and engenders a unique culture of ownership striving for overachievement. Specialties:Exceptional leadership and diplomacy;Leading large scale transformation programs in fast-paced and regulated environments;Creating and establishing new business/IT functions and offerings; Influencing and communication skills at all levels;Global enterprise service delivery, including ITIL based Operations: Smart Meters; Digital; SAP; Data Centre Operations (on-prem, managed service, and cloud)Global service governance and organisational Improvements (people, process, technology, data); Effective mentoring and coaching;

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Robert Cox — Delivery Director at Mitie in London, GB | Unifers