Robert Cosgrove
Senior Account Service Manager at Dell Technologies
- Role
- Senior Account Service Manager at Dell Technologies at Dell Technologies
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Experience
Senior Account Service Manager at Dell Technologies
Apr 2010 — Present · US
Highly motivated and energetic customer advocacy professional with over forty-two years’ experience in the Information Technology arena, specializing in Data Backup and Enterprise Computing. Effective customer relationship management by correctly developing whole business strategies oriented to the customer needs. Vast experience and knowledge working in various areas of customer service organizations including customer engineering, customer service, customer service account management, technical support management and technical support. Extensive Fortune 500 and Federal Government experience primarily in a vendor role. I am committed to the highest levels of professional and personal excellence.
Education
Wright State University
BS, Computer Science
1980 — 1982
Skills
- Technical Services
- Organizational Capability
- San
- Certifications
- Itil Certified
- Organizational Administration
- Nas
- Network-Attached Storage (Nas)
- Security
- Enterprise Software
- Storage Systems
- Storage Solutions
- Organizational Support
- Projects
- Storage Management
- Cloud Computing
- Ibm Mainframe
- Solution Selling
- Virtualization
- Storage Area Network (San)
- Storage Consolidation
- Disaster Recovery
- Storage
- Enterprise Storage
- Data Center
- Storage Virtualization
- Vmware
- Organizational Agility
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