Robert Bennici
Technology Services Leader | IT Operations | AV Management | ITSM | SaaS & Endpoint Management | Team Development
- Role
- Senior Manager, Technology Services at Fanatics
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Robert Bennici
Experienced Technology Services Leader skilled at building high-performing teams, optimizing IT operations, and delivering exceptional service experiences. Proven expertise managing global IT and AV solutions, SaaS licensing, cloud platforms, and endpoint management.I specialize in:• IT Service Delivery & Operations: Implementing ITIL best practices, optimizing support processes, and ensuring compliance.• AV & Event Technology: Leading AV operations for global events, enhancing hybrid meetings, and executive support.• SaaS & Cloud Management: Optimizing licensing and cost savings across platforms such as Microsoft 365, Google Workspace, Okta, Zoom, Slack, and Adobe.• Endpoint Management & Security: Leveraging Jamf, Kandji, Intune, Autopilot, and Apple DEP for seamless onboarding, security, and efficiency.• Automation & Process Improvement: Creating ServiceNow workflows and Python scripts to automate manual tasks and improve operational performance.Passionate about people-focused leadership, I prioritize developing talent, driving collaborative team cultures, and consistently exceeding customer expectations.
Experience
Senior Manager, Technology Services
Dec 2025 — Present · New York, NY, US
Education
Pace University
Bachelor of Business Administration (B.B.A.), Marketing
1996 — 2000
Learning Tree
Information Technology
2012 — 2013
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