Robert Andrezzi
- Role
- Solution Architect at Salesforce
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Robert Andrezzi
Solution / Technical Architect, with an emphasis on client-facing interaction and 15+…
Experience
Solution Architect
Feb 2022 — Present
Designed and implemented custom solutions for 15+ clients including onboarding new customers to Marketing Cloud, MC Connector (Service Cloud / Financial Services Cloud), Journey Builder/Automation Studio, SMS, Interaction Studio (Web Personalization), CDP (Customer Data Platform), advanced segmentation (SQL), ETL (imports/extracts), API integrations, custom reporting, and Cloud Pages. • Dedicated technical resource (SA / TA / QA) for retainer clients which in addition to custom solutions, included in-depth troubleshooting (process failures, data inconsistencies, performance degradation, etc.), conducting quarterly technical debt audits / technical strategy reviews, providing release notes, conducting new product-feature enablement, and collaborating with Account Executives (Sales) for upsell opportunities. • Volunteered for early-adopter / beta-client integrations on new Salesforce products which required designing best practices, creating client-facing and internal training documentation, providing client-facing enablement sessions, and working with product team to identify bugs and product gaps.
Education
Ramapo College of New Jersey
Bachelor of Arts (BA), Music Business
2000 — 2004
Skills
- Online Marketing
- Pro Tools
- Technical Documentation
- Html Emails
- Microsoft Access
- Css
- Visio
- Digital Marketing
- Html
- Apis
- Sql
- E-Commerce
- Confluence
- Photoshop
- Blogging
- Javascript
- Relational Databases
- Microsoft Office
- Responsive Web Design
- Agile & Waterfall Methodologies
- Online Advertising
- Sms
- Project Management
- Strategy
- Wordpress
- Web Analytics
- Jira
- Xslt
- Social Media Marketing
- Xpath
- Xml
- Extract, Transform, Load (Etl)
- Email Marketing
- Dreamweaver
- Crm
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