Robert A. Mullen
Operations Manager at Ally Bank
- Role
- Customer Care Operations Manager at Ally Bank
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Robert A. Mullen
Walmart Global Shared Services - March 2017 ~ Current Humans Resources Operation…
Experience
Customer Care Operations Manager
Jul 2022 — Present · Charlotte, NC, US
Education
Strayer University
Master of Business Administration (M.B.A.), Human Resource Management
2014 — 2016
North Carolina Agricultural and Technical State University
Bachelor of Business Administration (BBA), Marketing/Finance
1987 — 1991
Skills
- Crm
- Call Centers
- Customer Retention
- Customer Service
- Management
- Process Improvement
- Vendor Management
- Telecommunications
- Team Leadership
- Leadership
- Customer Satisfaction
- Call Center
- Performance Management
- Sales
- Coaching
- New Business Development
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