Robenca Hoxha
Sr. Project Manager @ TCC Global | IPMA, PSM I & PSPO Certified | Driving Profitable Growth Through High-Impact Loyalty Campaigns & Shopper Engagement
- Role
- Sr Project Manager at TCC Global
- Location
- Palo Alto, CA, US
- LinkedIn followers
- 500 followers
About Robenca Hoxha
With over 12 years of experience, I specialize in leading complex, cross-functional projects and delivering high-impact loyalty marketing campaigns. At TCC Global, I lead the launch and execution of multi-channel loyalty marketing campaigns that drive customer engagement and revenue growth for North American retailers.My leadership style is rooted in collaboration, adaptability, and results. I bring together stakeholders across corporate, supplier, merchants and third-party ecosystems to deliver seamless customer experiences and measurable business outcomes.With international experience across EMEA and North America, I combine a global mindset with deep expertise in loyalty program development, customer engagement strategy, and KPI-driven performance measurement. My credentials in project management (IPMA, PSM I, PSPO I) further support my ability to lead with clarity, agility, and impact.A passionate lifelong learner and natural status-quo challenger, I thrive in dynamic, chaotic environments and am energized by multicultural perspectives and diverse interests. I lead with purpose, always aiming to turn vision into value, through creativity, data, and strategic execution.
Experience
Sr Project Manager
Jun 2023 — Present · Palo Alto, CA, US
Lead and motivate cross-functional teams in the strategic planning and flawless execution of complex, multi-channel loyalty marketing campaigns for top-tier North American retailers. I ensure every initiative aligns with business objectives and customer engagement KPIs, while fostering a culture of accountability, collaboration, and continuous improvement.As the central point of coordination, I bridge internal global teams, clients, and external partners—driving clear communication, strategic alignment, and high-performance delivery across all phases of the project lifecycle.Drive and measure project success through end-to-end leadership—from concept to delivery— results driven culture with an agile approach and data-informed decision-making.
Education
The Burlington School of English
Business English
2006 — 2006
Università degli Studi di Bergamo
Bachelor's degree, Economics and Business Administration
2002 — 2006
Cegos Italia - Formazione Professionale
Training for PMP Certification
2018 — 2018
CBM Projekt Management - Hamburg, Germany
IPMA Level D®, (PSM I) Professional Scrum Master™ level I
2020 — 2021
Berlitz International
Advanced German
2020 — 2020
Università degli Studi di Bergamo
Master degree, Management, Finance and International Business (109/110)
2006 — 2009
ESB Business School, Reutlingen University
International Business
2008 — 2009
Stanford University
Continuing Studies, Product Management
Colon Fremdschprahen Institut
German Language Course
2019 — 2019
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