Rob Eaves

WORK HISTORY

EDUCATION

SKILLS

ABOUT ROB EAVES

I’ve spent my career working out how to make businesses run better, faster, and smarter. While I started out with a strong footing in finance, I quickly realised that the real levers for growth lie in how companies translate their ability to innovate and strategise into execution, in most cases leveraging technology to deliver excellent customer experiences and efficient operations.Currently, as a Transformation Director at Salesforce, I get to do what I enjoy most: partnering with clients to define digital strategies and lead programs that actually deliver ROI. In doing so I’m able to pull on a diverse set of experiences and skills - my background isn\'t just \"tech\"— from working in industry delivering transformation and leading Global Service teams, to building a Business Strategy consulting practice, and more recently leading Digital Transformation programs and providing advisory services at Salesforce. I’ve sat on the operational side of the table too, and have first hand experience of the challenges many of our clients face.I’m in my element when building and leading teams to meaningful outcomes - bringing people together for a shared cause, fostering strong relationships and learning lots along the way. I work best with people who are genuine and grounded, and manage relationships with those around them with respect, being intentional about getting to know them as people, while creating a positive and inclusive environment. In most cases I only connect with those I have worked with or have at least met in person, however If you’re looking to chat about navigating the complexities of digital transformation or any of the topics below (apologies for the shameless inclusion of keywords), feel free to reach out.Digital Transformation | Business Transformation | Strategic Planning & Execution | Target Operating Model (TOM)| Centre of Excellence | Delivery Model Design | Transformation Program Leadership | Digital Strategy | Organizational Change Management | Customer Experience (CX) Strategy | Customer Journey Design | Service Design | Service Strategy | Change Management | IoT (Internet of Things)| Business Case Development | ROI Analysis | Scaled Agile Framework (SAFe)