Robeal B.
Data Analyst | Georgia State University | B.S. Economics
- Role
- Onboarding Admin Tier Ii at HCA Healthcare
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Robeal B.
I am a motivated recent economics graduate with a strong academic background seeking to…
Experience
Onboarding Admin Tier Ii
Mar 2025 — Present · US
Troubleshoot questions from field HR Representatives and partnering HROC Service Groups regarding Onboarding, Background Checks, Adjudications, Pre-Adverse Processing, Rescinded Offers, Start Date Changes, Candidate Confirmations and Candidate Retriggers. •Provide immediate, timely, efficient support to HROC Management, Talent Acquisition COE, HRIS, HR Business Partners, Hiring Managers, Employee Relations COE, PreCheck and other HROC Service Groups. •Facilitate BG Results, Adjudication, PreAdverse, Drug Screen Results, Rescind Offer, PSG, Start Date Change and Candidate Retrigger Processing in accordance with established desktop procedures, training, matrix guidance and HCA policy. •Perform background check results and adjudication processing in accordance with associated policy, HCA standards, desktop procedures and adjudication matrix. •Provide excellent customer service. Respond to both phone and online inquiries from employees and managers at all levels and resolve questions/issues by accessing information in multiple systems on the computer. Route/refer calls for advanced support and follow up as required. •Serve as a liaison between internal HCA customers and HCA vendors (IE: PreCheck, License Manager Pro, etc.)
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