Rob Waller
Director of Product Engineering @TELUS Health
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WORK HISTORY
Director of Product Engineering @TELUS Health
London, GB
I lead the globally-based, 90-strong, Product Engineering team which builds and maintains the TELUS Health One and TELUS Health Wellbeing platforms. These platforms provide employees and their families with access to mental health and wellbeing services. It is used by thousands of companies globally and supports more than 50m employees.During my tenure, I have guided the team through a challenging merger and acquisition process; worked closely with Product to deliver significant product initiatives; helped boost platform observability with the rollout of Datadog APM and RUM; completed significant migrations to platforms like MongoDB Atlas to improve performance; supported Women in Tech initiatives; helped the sales and customer support teams with client requirements; been involved in acquisition processes; and more recently worked on the delivery of AI-powered health copilot tools.
EDUCATION
Lancaster University
2:1, History
SKILLS
ABOUT ROB WALLER
I am an engineering Director and leader who helps engineers and companies drive performance by fostering well-being, collaboration and technical maturity. I like to work closely with product teams to understand customer needs so my engineering teams can improve user experience and business performance.I\'ve worked in software engineering for nearly 20 years in industries such as Health, Travel, Government and Digital Marketing. I\'ve spoken at conferences, released widely used Open Source Software and created the first anti-bot algorithm for Twitter in 2012.
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