Robert Coen

CX Leader | Early Stage AI

Role
Director, Customer Experience at Paper
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Robert Coen

Strategic leader with 7+ years of experience scaling high-growth companies. I specialize in building customer success teams from early stage growth through pre-IPO, combining entrepreneurial acumen with a player-coach leadership style. Passionate about optimizing processes and empowering teams to drive commercial impact.

Experience

  1. Director, Customer Experience

    Paper

    Apr 2024 — Present

Education

  • Saint Joseph's University

    Bachelor of Science

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Robert Coen — Director, Customer Experience at Paper in Boston, MA, US | Unifers