Rob Logan
AVP, Revenue Optimization @Mint Mobile
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WORK HISTORY
AVP, Revenue Optimization @Mint Mobile
Oversees payment operations, wholesale billing, commissions, fraud management and telecom tax compliance.• Negotiated and secured new contract rates for merchant processing services, achieving $6.5 million in cost savings for the business.• Established finance operations for a new wholesale business unit, implementing billing and accounts receivable management from the ground up, which supported an average revenue growth of 133% over three years while maintaining a low average DSO of 24 days.• Led an RFP for chargeback dispute services, implementing an automated dispute process that ensured 100% of chargebacks were contested, resulting in over $2 million in savings from successful dispute resolutions.• Developed and implemented comprehensive fraud prevention processes, including verification tools, gateway rules, and telecom monitoring, achieving a fraud loss rate of just 0.37% over three years.
EDUCATION
Regis University
MBA, General
Indiana University Bloomington
BS, Business Administration - Accounting
SKILLS
ABOUT ROB LOGAN
Seasoned and multifaceted professional offering extensive hands-on experience in various leadership roles within but not limited to Financial Operations Management, Product/Program Management, and Wireless Mobility. Possess a rich mix of sales strategies needed for aggressive attainment of business development goals with the ability to manage account operations, design innovative growth strategies, and implementing effective business plans, also able to drive continuous improvements across all administrative processes including business management, customer service, policy compliance, consulting, scheduling, and personnel management. Highly skilled in utilizing out-of-box techniques to analyze and identify potential key clients, grow client base, and close new business opportunities. Skilled at communicating ideas and presenting results to superior management, collaborating and working in a cross-functional business team while building a cohesive relationship with both internal and external partners. Possess an unwavering commitment to business growth while foster customer satisfaction and retention.
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