Robby Burch

Sr Operations Manager @Mannington Mills, Inc.

Dalton, GA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2021 — Present

Sr Operations Manager @Mannington Mills, Inc.

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Dalton, GA, US

Leading successful start-up operation for Mannington Mills combining 7 warehouse operations into 1.• Lead start-up operation through SAP Go Live.• Lead start-up operation\'s culture, hiring, training and development going from 7 to 62 associates • Proactive operations planning and execution leader.• Strategic Process mapping and documentation leader driving consistent execution. • Leading and creating an exciting work environment for our associates every day.Contact me at r••••••••@gmail.com for full resume.

EDUCATION

N/A

Auburn University

Bachelor of Electrical Engineering

SKILLS

Product DevelopmentLeadershipEmployee BenefitsCompetitive AnalysisBusiness StrategyConsultative SellingContract NegotiationSellingCoachingVoice of the CustomerNegotiationMarketing ManagementSegmentationRisk ManagementCustomer RelationsCreative Problem SolvingP&L ManagementExternal AffairsBusiness DevelopmentStrategic AlliancesCustomer Journey MappingCross-Functional Team LeadershipFundraisingSalesPricing NegotiationsNet Promoter ScoreAccount ManagementStrategic PlanningKey Account ManagementManufacturingRaving FansBusiness PlanningOperations ManagementTrainingCustomer SatisfactionNew Business DevelopmentForecastingExecutive CommunicationsProduct ManagementSales Operations

ABOUT ROBBY BURCH

Culture focused business leader with 20+ years experience helping Customers enjoy doing business with companies. I create high performing organizations, by coaching and developing passionate Customer centric teams that are responsive, deliver consistent process execution and provide entrepreneurial problem-solving skills that deliver great Customer experiences, loyal Customers and business growth. Strategic | Customer Experience | Sales Leadership | Operations Leadership | Transformative | r••••••••@gmail.com for full resume.I\'m passionate about driving Customer loyalty by delivering high value Customer experiences, driving an entrepreneurial service culture by developing the right key performance indicators and building high performance teams across the enterprise that deliver on the brands promise through continuous process improvement and people development. I am very active in my community volunteering and leading organizations that provide significant value to our citizens. Life balance is very important and volunteering provides me the opportunity to successfully use my talents and skills to work for my community and make an impact. See full list of volunteer service below.• Customer Service• Sales Leadership• Customer Satisfaction• Customer Experience• Consultant• Leadership• Coaching• Culture Driver• Passionate• Change Management• Process Improvement• Developing People• Operational Excellence• Strategic• Organizational Excellence• High Performing Teams• Order to CashContact me at r••••••••@gmail.com for my full resume.

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