Robby Jones
Senior Program Manager @Amazon
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WORK HISTORY
Senior Program Manager @Amazon
AZ, US
Spearheading the end-to-end development of the Consumable Transitions program, scaling operations across North America and leading the 2026 international expansion into the Mexico network.This role leverages my deep understanding of fulfillment center operations to drive strategic initiatives and optimize processes within the supply chain throughout the organization. Program Scaling & Impact: Successfully scaled the GPCS Transitions program by 200% YoY (from 15 to 45 multi-site transitions), managing $422.9MM in total entitlement across ~4,100 sites and item combinations. Cost Optimization: Delivered $7M+ in total cost avoidance in 2025 through inventory depletion, excess material reallocation, and creating processes to reduce risk of unexpected variables impacting pilot events. Operational Excellence: Achieved a 95% reduction in scrap costs, and eliminated 1,300 hours of team takt time by architecting a Centralized Task Management framework in Asana. Governance & Policy: Delivered framework for Consumable Transitions Amazon Policy 2.0 and formal RACI, establishing global governance for transition requests and ensuring quality for 913+ annual SIM injections. Strategic Risk Mitigation: Executed the PEAK Supply Placement Strategy for critical consumable item, mitigating critical supply risk across sites in the North American network. Social Responsibility & Innovation: Partnered with the Community Impact Team to donate 36k+ units of aging inventory, realizing ~$69k in cost avoidance while supporting regional non-profits. Talent Leadership: Mentored Managers to successful transitions and developed hi-performing ICs for promo readiness, empowering the team to independently manage $16MM+ high-value projects.
EDUCATION
Project Management Institute
PMP Certification, Project Management
California State University, Los Angeles - College of Business and Economics
Bachelor of Science (B.S.), Business Administration and Management, General
University of California, Irvine - The Paul Merage School of Business
Master of Business Administration - MBA, Business
SKILLS
ABOUT ROBBY JONES
As a Senior Program Manager with over 15 years of leadership experience across operations, supply chain, and fulfillment, I apply deep operational expertise to large-scale, cross-functional programs that optimize item transitions and supply chain efficiency across North America. I lead the end-to-end development and execution of the Consumable Transitions program within Amazon’s Global Procurement Organization — A role that bridges fulfillment operations, supplier collaboration, and enterprise program management. My scope includes strategic item lifecycle transitions, from onboarding new SKUs and creating item identifiers in our ERP system, to deploying depletion strategies, managing supplier exits, and coordinating cross-functional execution. I deliver scalable, process-driven solutions that support supply chain continuity and long-term value creation. My core areas of expertise are outlined below: Strong end-to-end product catalog management from item introduction and removal in the supply chain. Collaborative leadership style working closely with suppliers, as well as leaders across business functions to drive new item introduction project execution. Possess strong business & financial acumen, constantly improving processes and systems for greater productivity, profitability, and efficiency. Managed $MM operations and operating budget, achieving YoY improvements exceeding budgeted EBITDA. Described as visionary and passionate, introducing innovation in operations. Demonstrated ability to lead teams, mentor, develop, and coach to achieve and exceed KPIs and other performance metrics. Consistent focus on operational safety, efficiency, customer experience, compliance, quality, growth, security of employees, company culture, and maximizing productivity. Strong verbal and written communicator, presenter and negotiator, with an ability to influence and inspire. CORE COMPETENCIES Programmatic Leadership Global Program Scaling Multi-Site Transition Management International Expansion Supply Chain & Fulfillment Development & Mentorship Continuous Improvement Inventory Management KPI Management & Reporting Forecasting & Budgeting Pricing & Data Analysis P&L Management & Sales Contract Management & Negotiation Six Sigma & Lean Methodology OTD, Logistics, & DistributionCERTIFICATIONS P.M.P. Certification, PMI Institute: In Progress. Expected June 2026.
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