Robbin Philip
Business Intelligence Analyst @Dolphin Digital Ooh Media
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WORK HISTORY
Business Intelligence Analyst @Dolphin Digital Ooh Media
Dallas, TX, US
Gathered and documented business requirements from stakeholders using Agile methodologies, ensuring clear communication and alignment between technical and business teams.• Extracted and analyzed financial data using SQL, enabling data-driven decision-making and improving operational efficiency.• Launched user-friendly visualization models in Power BI focused exclusively on five high-impact financial variables; increased stakeholder engagement rates dramatically as these models became standard reference points for board meetings.• Developed and maintained advanced Excel models for financial analysis and forecasting, reducing manual efforts by 30% and improving reporting accuracy; utilized Power BI and SQL for automated KPI dashboards and IT service trend reports.• Collaborated with cross-functional teams to document functional and non-functional requirements using Confluence, BRD/FRD templates, and Visio for process mapping, leading to a 20% improvement in project delivery speed and enhanced collaboration across teams; ensured alignment with ITIL standards and CAB procedures within the ServiceNow environment.
EDUCATION
Mahatma Gandhi University
Bachelor of Commerce - BCom, Business/Commerce, General
University of East London
Master of Business Administration - MBA, Business Administration and Management, General
The University of Texas at Dallas
Master of Science - MS in Business Analytics, Business, Management, Marketing, and Related Support Services
ABOUT ROBBIN PHILIP
Finding creative solutions through curiosity and the art of building relationships is \"my thing\". Over the years navigating ambiguity is not something I am uncomfortable with. I am motivated to seek clarity and deliver innovative suggestions to help solve complex problems both on an individual or collective basis. As a People-Centered professional, I build trust through modeling integrity, being action-orientated, and most importantly having empathy.Dynamic individual with a demonstrated history of working in Business Development, Marketing, Operations and Market Research With strong educational background in Accounting, Management and Business Analytics from prestigious Universities of (B.COM) M.G University Kerala,(MBA) University of East London and (MSBA) University of Texas at Dallas. Core Competencies: Data management, Business Analytics, Marketing Analytics, Data Visualization, Data Mining, Predictive Analysis, Digital Marketing, Marketing and Financial Management, Team Building, Communication, Strategy Building, Creative Thinking.Skills: •R-Studio •SQL•Tableau•Power BI•Excel.CERTIFICATION: •CMI LEVEL 7 Diploma in Strategic Management and Leadership.
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