Rob Geddes
Head of Customer Success Management, Uk & Ireland @SAP
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WORK HISTORY
Head of Customer Success Management, Uk & Ireland @SAP
GB
In this role, I bring together teams and programmes that help customers drive adoption and consumption, accelerate their transformation and get more from their SAP solutions.
EDUCATION
Abertay University
Computing, Information Technology
SKILLS
ABOUT ROB GEDDES
A very experienced and versatile customer success and professional services leader. Demonstrating a proven track record of success in cloud revenue under management, business unit recovery, P&L management, enterprise sales and global services delivery. A leader who remains calm and confident in a crises with excellent communication and presentation skills. A leader who leverages inclusive stakeholder management skills at all levels of an organisation up to and including C Suite. A people manager and leader who believes that sustainable success is achieved through developing high performing teams with a growth mindset.During a varied 30+ year career, has most recent experience in building up an enterprise-level customer success practice, managing almost 300m in recurring revenues whilst delivery +24pts increase to customer satisfaction results and improving renewal rates to 10% above target.
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