Robbie Heinrich
Customer Development and Account Applications Manager @Epic Equipment & Engineering Now Part Of Burke Porter, An Ascential Technologies Company
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WORK HISTORY
Customer Development and Account Applications Manager @Epic Equipment & Engineering Now Part Of Burke Porter, An Ascential Technologies Company
Shelby Township, MI, US
I work with a remarkable team to collect and study customer RFQ’s and application information for various products across multiple industries. From these requests for quotations, working as a team, we build a manufacturing system on “paper” to the customer’s specifications with process steps, cycle time analysis, specific hardware, and costing. My favorite part of this process is ensuring the customer has what they were expecting, on time, and answering all their questions. We then work with the customer teams through technical reviews to finalize a proposal. When we are sourced a project, we manage every detail to customer timelines and expectations until the system is runoff and delivered at the customer facility. The success of all projects comes from true collaboration of groups and clear communication. I am committed to ensuring everything we do is focused on this teamwork model from both sides. With the electrification in the automotive market, the mobility of the future is growing at never-before-seen rates. I am focused on ensuring the valuable skill sets of the craftsmen and women in the more traditional driveline and automotive markets continue to be utilized in the e-Everything products. From small replacement part orders and service calls to turkey $20M automatic assembly lines, I have the pleasure to represent them all focusing on customer satisfaction and sustained business success.
EDUCATION
University of Louisville
BS - Management, Business Administration
Indiana University-Southeast
MBA, Masters in Business Administration
University of Louisville
Bachelor's degree, Business Administration and Management, General
SKILLS
ABOUT ROBBIE HEINRICH
People first, customer focused proven leader through more than 17 years of fortune 500 tier one automotive manufacturing. Excellent social skills allowing for genuine relationship building. Looking to use my business acumen and relationship strengths to help advance a company’s strategic goals. I am motivated to find the most effective and efficient path to exceed targets and increase project successes through respect for others and a positive attitude! My history in a demanding and high-pressure automotive field has helped me develop a skill set that can be used across any industry. Strong financial performance comprehension, major project management, communicating with customers, leading others to a common goal and high energy make me a good fit to develop and execute a business plan. My recent experience in the Electric Vehicle space supporting clean energy and the mobility of the future has really sparked a passion for me.I am passionate about leading with others to a common goal. This relies heavy on respect and setting the right example. Business has changed quicker more in the last two years than ever before and I embrace the change and am easily adaptable. My tenure from managing $15M+ global projects to focusing on local workforce development non-profits should highlight my breadth of experiences and desire to do right by others. I try to surround myself with smart people so collectively we can exceed expectations. I will always take responsibility for things gone wrong and pass on accolades when things go right. I am comfortable speaking to a CEO in a board room or helping a janitor sweep the floors. Both in person or remotely I have a track record of accomplishing tasks on time and at or under budget through creativity and intuition.
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