Robbi Clafton
Project Specialist | Quality Assurance Analyst | Agile Project Management | Business Analyst
- Role
- Project Specialist at Cisco
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Robbi Clafton
I am a highly organized and detail-oriented professional with experience in diverse…
Experience
Project Specialist
Jan 2022 — Present · Raleigh, NC, US
Managed project timelines and resource allocation for three Directors, driving effective information dissemination across the Managed Services and Ecosystem Partner teams.• Led QA efforts to optimize the Partner Summit invitation process, achieving 98.7% success with 79 invitees, and enhanced partner communication and registration efficiency through real-time updates.• Managed project timelines and resource allocation for three Directors, ensuring accurate receipt collection, categorization, and compliance of expense reports, avoiding late fees and processing errors.• Tracked sales team performance metrics; Maintained sales goal data in an online tool, ensuring accuracy and consistency • Completed stretch assignment as tester in Cisco’s HelpZone usability study to provide feedback for product improvement
Education
SANS Technology Institute
Cyber Security
University of South Florida
ALF Certification, Health/Health Care Administration/Management
Sampson Community College
Diploma of Nursing, Nursing Practice
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